PRIVACY POLICY

Claxus ("we", "us") respects your privacy. This policy explains what information we collect, how we use it, and your rights.

1. Information We Collect

• Contact and order details you provide, such as your email address and, for physical orders, your shipping address.
• Order information, including products purchased and payment method used.
• Your Discord username/ID if you interact with us through Discord.
• Technical data such as your IP address, country, and browser information, collected automatically for security and fraud prevention.

2. How We Use Your Information We use your information only to:

• Process and deliver your orders.
• Provide support and respond to your requests.
• Prevent fraud, abuse, and chargebacks.
• Comply with legal obligations.

We do not sell or rent your personal information to anyone.

3. Payment Processing Payments are handled securely by our payment providers (such as Stripe, PayPal, and cryptocurrency networks) through our platform (SellAuth). We do not store your full card details — these are processed directly by the payment provider. Each provider handles your data under its own privacy policy.

4. Third Parties We share information only as needed to run our shop — for example, with our e-commerce platform (SellAuth), payment providers, and shipping carriers (for delivery). We may also disclose information where required by law.

5. Data Retention We keep your information only as long as necessary to fulfill orders, provide support, meet legal or tax requirements, and prevent fraud. After that, it is deleted or anonymized.

6. Your Rights Depending on your location (including under the EU GDPR), you may have the right to access, correct, or delete your personal data, or to object to or restrict its processing. To make a request, open a ticket or contact us at [CONTACT EMAIL].

7. Data Security We take reasonable measures to protect your information. However, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security. Please avoid sharing sensitive personal data in public channels.

8. Changes We may update this Privacy Policy from time to time. Any changes take effect once posted.

9. Contact For any privacy questions or requests, open a ticket in our Discord server or email [claxushardware@gmail.com].